Sloth ('the 'easy' way') is a
Slippery Slope
Sloth, or taking the easy way, has become accepted as
'normal', regardless of the damage it causes. Case in point: the true account of Helen Sanchez.
(Names are changed.)
The Helen Problem
Helen Sanchez was single and worked cleaning motel
rooms. She worked three mornings a week: Sunday, Wednesday and Thursday, and
cleaned only two rooms each day. I was the motel's weekday manager and head of
the housekeeping department. Margie was the motel's resident night manager, and
Margie's sister Bella, who lived with her, worked Saturday and Sunday daytime
shift with the laundry detail.
Two days after I hired on, the owners, Jim and Nora
Rydan, showed up at the motel, unexpectedly, and told me that Helen was not to
be given any additional rooms because she was on disability and her income had
to be kept below a certain amount. Not that I asked Helen to do extra rooms
during those two days; but it didn't go unnoticed that she came in late both
days. I told the owners about Helen's tardiness. They said nothing in reply to
that. Instead, after a brief pause, they changed the subject, then went on to
other subjects, and at the end of our conversation I was told that I could
hire, but I couldn't fire. In other words, no matter what, Helen was their only
permanent employee, and in a work-at-will state. It seemed very strange to me.
The Puzzle
That Helen was on disability puzzled me. She was in
her early fifties and overweight; but since she cleaned motel rooms, I figured
her disability couldn't be physical, even though she walked with a slow
waddled. She certainly didn't look, in any way, like a disabled alcoholic or
drug user, so she couldn't be disabled because of addiction. The only thing I
could figure is that her disability was emotional, because on that second
morning when she was leaving, she made it a point to come to the reservation
window and complain to me, without my asking, that the work was too hard on
her, and she was on prescription medication for her depression. When I asked
her why she wasn't working at a sit-down job, answering phones or something,
she said she didn't want the responsibility those types of jobs carried.
When I arrived at work the third morning, I asked
Margie about Helen. Helen was hired a few months before, and Margie felt that
Danny, the previous weekday manager, quit because of the Helen problem. She
said that Helen is always late, and often didn't show up at all, and didn't
call in. When she didn't show up, Danny called her at home, but Helen never
answered, and never showed up. Margie said Helen sometimes got in her car and
left after cleaning only one of her two rooms.
The thought of all that didn't sit well with me, for
sure. It would leave a room, or two undone, and I would have to ask another
staff member to do Helen's job. Margie said that's what Danny did at first, and
she added that the motel lost a lot of good housekeeping staff because of the situation
with Helen. Helen's indifferent, 'couldn't-care-less' attitude caused undue
chaos for Danny. Helen was definitely not a team player. I didn't want to
have to quit my new job on account of Helen; but, I didn't know how to
satisfactorily solve the Helen problem.
The Causes and the Solution
That evening, while I was at home, it clicked. Jim and
Nora kept Helen as a permanent, part time employee on their records so that
they could get a tax incentive for hiring the disabled; and the second that dawned
on me, I knew I would be constantly shoveling sand against the tide when it
came to the Helen problem.
A few weeks later, the situation was getting old.
After asking other staff members many times to do Helen's room, or rooms, they
were solidly into telling me they had things to do after their work hours were
over; and, of course they did. I wondered if I should put a help wanted ad in
the paper. I asked Margie. She said that's what Danny did, and he got chewed
out by Jim for doing it, even though, like me, he could hire; and within a week
of that chew out, Margie said Danny quit.
The next afternoon, I was sitting at the front desk,
wondering how to solve the Helen problem. Angela Lugo came to the reservation
window. She and her husband were between residences and had been staying at the
motel temporarily. They had been motel guests for about a week. Angela said she
was looking for something to do and asked me if there was a housekeeping
position. It didn't take me a split second to realize that the solution to the
Helen problem was looking at me. I invited her into the office and explained
that oftentimes there is a room or two in need a couple of hands; it was
sporadic and last minute. She said that was fine with her. I put her on the
payroll, ending the Helen problem.
A week later, the owner's wife Nora showed up
suddenly. She asked me why I hired Angela. I told her. She acted as if she
never knew Helen was always late, oftentimes not showing up, never called in to
let us know she wouldn't be in, and when we called her home number, Helen never
answered. What's more, even though Nora knew there had been a large
housekeeping staff turn over because of the Helen problem, she never let on.
She just said to me, "Well, you know, she's disabled", as if I hadn't
been told. With the hire-the-disabled tax incentive, I knew her and Jim's game,
but I didn't let Nora know that I knew. Instead, I told her what I discerned
about Helen: Helen has a character flaw. Nora asked me what I meant by that. I
told her I couldn't put my finger on it, exactly; but she has a character flaw.
Nora left in an unhappy mood.
Room Number 5
On Friday afternoon of the next week, just before I
left for the weekend, Margie and her sister Bella told me that Margie's son and
his wife, who were from a town to the west, had booked room number 5 from that
evening through Sunday morning. Room number 5 is what passed for the motel's
'honeymoon suite'. They were celebrating their first wedding anniversary on
Saturday. Margie and Bella were making them an anniversary dinner on Saturday
afternoon in their resident kitchen, to serve to them in their tiny dining
room. I thought that was so nice.
Bella added that, since Margie's son wasn't able to
give his wife an engagement ring, he promised her that he would give her one by
their first anniversary; and Margie said that after Saturday's dinner, he was
going to present his wife with the most beautiful diamond ring she and Bella
ever saw, and that cost her son six thousand dollars.
On the following Monday morning when I arrived at
work, Bella and Margie were beside themselves. Margie's son had called her
Sunday afternoon after they left the motel and arrived home. They left the ring
in room 5 Sunday morning when they left the motel; but when Margie and Bella
checked the room for the ring, it wasn't there. Room number 5 was Helen's
second room that Sunday morning, and she hadn't turned the ring into the office
before she left. Margie and Bella could only surmise that Helen left work with
the ring.
An All-Points Alert
Bella and Margie focused on finding Helen on Sunday.
Bella called Helen's home number. As always, there was no answer. Margie went
to the address Helen gave as her home address on her employement application.
Helen didn't live there. In fact, Helen never lived there. By mid-afternoon,
they notified the police department, and an 'all-points' alert was out on
Helen, with a full description of the car she drove to work. In addition, on
Monday morning the out-of-town jeweler who sold the ring gave the police a full
description of it, and verified that Margie's son had bought it. The police
notified region-wide jewelers and pawn shop owners, and asked them to be on the
look-out for the ring, and for a women with Helen's name, her description, and
the description of her car.
A few days later, a jewlery store owner in a nearby
city to the south, saw a car meeting the description pull up in front of his
retail establishment. A women that met Helen's description stepped out of the
car and entered his store. She took off a ring, showed it to him, and asked him
if he would give her an estimate of its value. He took the ring and said he had
to go into the back of his store to examine it. In the back of his store, the
jeweler matched the ring to the all-points alert, and he called the local
police department. They were there in a flash. They held Helen until the police
from the motel's town arrived.
Margie's daughter-in-law got her ring back. Helen was
found guilty of class 5 felony theft. The judge sentenced Helen to three years
in prison, the maximum time allowable under the law, because he felt what she
did was malicious. Helen was also fined ten-thousand dollars, and she had
to serve a year probation after serving her sentence. That's what taking the
easy way did for Helen.
Tina Irene Williams
From ©WilliamsScript, the author's private collection
of writings
Copyright © Tina Irene Williams 2014 All Rights
Reserved.
No part of this document may be reproduced without
Tina Irene Williams' written consent.
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